Contestación a:Ha habido un retraso en la entrega
Dear Mr Wilson,
Thank you for your letter of 15 June concerning late delivery of the above consignment.
We understand how prompt deliveries are important to
our customers. However , the two orders you mentioned were sent to our
factory rather than our administrative offices at the above address.
We trust that this will clarify the situation and look forward to going on trading with you.
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